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Cisco Finesse Agent and Supervisor Desktop User Guide Release 12.0(1)
WebBy selecting your local store we can show you eFlyers, prices, and in-store specials just for you. First Name. Last Name. Email Address. Phone Number. Create a Password. Show. … WebMar 14, 2024 · Murali_DS. Beginner. In response to iptsupport. 06-03-2015 11:57 PM. Have u tried with any other working extn and if that also fails we can eliminate the Phone part and we if possible pls try to collect Finesse desktop logs using the below CLI command, but shld have enabled log capture in the agent login to capture these. how is thai food different from chinese
Cisco Finesse: Desktop Guide - Agent Functions ITS …
WebMay 31, 2024 · Finesse login is really case sensitive, while CUCM is not. Please make sure that the agent user id is entered correctly as in CUCM/LDAP (if its an LDAP for instance if username is CiscoAgent, please try entering the "C" and "A entered as upper case. Rath! 10-20-2024 04:48 PM. WebAug 28, 2024 · Hi Nirali, By default CUCM uses Self-Signed Security Certificates. If you would like to establish a secure connection with CUCM then you need to install signed certificate from trusted Certificate Authority (CA). WebNote: Cisco IP Communicator is still available for use. An upgraded look of the Cisco Finesse web client to help increase usability. Important: See Cisco Finesse 12.0 Agent Desktop for UCCX to watch the Cisco Finesse training video. Additional information on the software release can be found on the Cisco website. Browser Support how is tfsa limit calculated